Order Processing Time:
● All online orders with a final cart value of Rs. 200 and above are eligible for processing.
● Average processing time: 1-8 business working days.
● During special occasions or popular sales, processing times may be slightly longer.
● Please note: Day 1 is the business day after placing the order.
Delivery Time:
● After processing, our logistics partner (DTDC or Indian postal or Bluedart or Delivery for Domestic orders) will collect your order from our warehouse.
● Delivery timeframe: 1-7 working days based on your location.
Bulk Order Information:
● For bulk orders, retailing, or corporate gifting, contact us at info@drswathys.com
● Considerable discounts offered for bulk orders, corporate gifting, and retailing.
● Full payment required before order processing.
● 10 working days lead-time for bulk order processing.
Freebies and Coupons:
● You may receive freebies or coupons based on your order value/quantity or specific products.
● Freebies and discount coupons cannot be combined.
● No two coupon codes can be combined for a single order.
Order Processing and Modifications:
- ● Once an order is placed and confirmed, we can help you modify it till the order has left the warehouse.
- ● During the sale period, there will not be any refund unless there are any discrepancies.
- ● We reserve the right to refuse or cancel any order at our sole discretion.
- ● Reasons for order cancellation may include unavailability of stocks, inaccuracies in product/pricing information, or misprints.
- ● To ensure utmost satisfaction and effective resolution of any discrepancies, customers are required to record an unboxing video of the received order.
If you have any questions or need assistance regarding your order, please don’t hesitate to reach out to us at info@drswathys.com or WhatsApp us on +91 89213 74451. We are more than happy to help and ensure a delightful shopping experience with us.